Google is a Leader and positioned furthest in Vision and highest in Execution in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms

Google has been named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms for the second consecutive year, ranking #1 in three out of four Critical Capabilities Use Cases. This recognition reflects Google's continued investment in frontier AI research and enterprise infrastructure. Organizations building with Gemini Enterprise for Customer Experience are driving success. Google's platform combines frontier research with enterprise security and scalability. Enterprises need an AI platform that can scale globally and provide a frictionless customer experience.