People Without Dirty Hands Are Wrong

Erin, a newly-promoted manager, uses her lunchtime to build an AI application, keeping her technical skills sharp and building relationships with her team. Her curiosity is infectious, and she's providing context for performance reviews. This approach is in contrast to James, a manager who focused on governance and compliance, but lost touch with technical details. As a result, Erin's approach is more effective in building respect and trust with her team.