Why waiting longer makes voice AI worse
Voice AI systems that rely on silence to end turns can be improved by using a more sophisticated approach. Raising the threshold for silence detection can lead to increased latency, making the system feel slow and broken. A better solution is to use a lightweight endpointing model that predicts when a turn is complete, taking into account syntax, prosody, and semantics. This approach can help improve the user experience and make voice AI feel more natural.