Developers will use whatever AI coding tool they want. ServiceNow is building for that reality.

ServiceNow is adapting to the reality of developers using various AI coding tools by building its own AI capabilities, enabling businesses to automate workflows more efficiently. This shift reflects the company's evolution from automating business workflows to becoming an 'AI control tower'. As a result, businesses can expect more streamlined and intelligent automation. Developers can choose their preferred AI tools, and ServiceNow will integrate with them. This approach aims to make AI more accessible and user-friendly for businesses.