MCP just walked into enterprise SaaS like it belonged there, and most people missed it

The article discusses how MCP (Meta Configuration Protocol) has quietly become a standard in enterprise SaaS, with Freshworks shipping it in their IT service workflows. This marks a significant shift as MCP has moved from being a developer favorite to a load-bearing piece of a paid SaaS product. This is a crucial threshold for any standard, and MCP's adoption by Freshworks indicates its potential to become infrastructure. The article argues that MCP's success is not dependent on the biggest player adopting it, but rather on its widespread adoption by enterprises.